Features
Every module is built natively into EM8 Core — not third-party tools stitched together. One login, one platform, one place for your whole operation. Every plan includes every module.
Module / Jobs
From the moment a job is raised to the moment it's paid — every step is tracked automatically. Your field team updates jobs from the mobile app; the office sees it instantly.
Module / CRM & Sales
Manage your full pipeline in one view — leads, follow-ups, notes and tasks against every prospect. Generate professional PDF quotes, get contracts signed digitally, and convert wins straight into customers and jobs with one click.
Module / Billing & Invoicing
Recurring contracts bill automatically every month or year. One-off jobs drop into the billing queue when approved. Customers pay instantly by card — and the built-in billing audit spots anything you're delivering but not charging for.
Module / Customer Portal
Every customer gets their own branded login. They book visits, check job history, download reports, pay invoices and raise support tickets — cutting the "can you email that over?" calls out of your day entirely.
Module / Staff & HR
Holiday requests, staff records and payroll information — all in one place, with job-aware logic built in. The system checks the diary before leave is approved, so you never end up under-staffed by accident.
Requests, approvals and live balances — no more leave spreadsheet.
Leave can't be approved over scheduled jobs without a warning.
Certifications, contacts and documents against every person.
Wage and payment details stored securely, ready to export.
And the rest
Every plan includes every module below — nothing is a paid add-on.
Visual calendar of every job and every team member's availability across the week.
Customer issues tracked from report to resolution, converting to jobs when needed.
Parts inventory, low-stock alerts, supplier POs, and parts linked to jobs for accurate costing.
Contacts, locations, notes, documents and full service history against every customer.
Contracts and agreements signed by email — no printing, posting or scanning.
Revenue, team productivity, first-time fix rates and overdue work — all automated.
Answers from your own job history — how it was fixed last time, parts used, time taken.
Upcoming contract visits surfaced before they're due, so the diary never surprises you.
Book a free demo and we'll walk through the platform using examples from your business.